Phil Chamney

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. SMTP Email delivery method

We would like to see this so that sent mails are traceable when the receiver claims they didn't get the mail... Unless there is a way in zendesk to do this I'm not aware of. G Suites allows us to d...

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• Phil Chamney
• 作成日時 2018年10月25日 15:06
• 1件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Disable / Un-check 'Create follow-up' option

We too need to disable follow ups. Many customers just look for the last email they sent to us and reply. It's usually a new order or inquiry unrelated to the closed ticket. Zendesk, just allow us ...

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• Phil Chamney
• 作成日時 2022年12月09日 19:27
• 0 件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Netsuite emails always suspended

Well Zendesk? Any update after years of ignoring this problem?

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• Phil Chamney
• 作成日時 2022年01月13日 16:15
• 0 件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Netsuite emails always suspended

This needs to be addressed by Zendesk. More and more companies are using Netsuite. Fix it please!

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• Phil Chamney
• 作成日時 2020年08月04日 13:29
• 0 件の投票