Luiz Carlos Poleza Junior

I did install the plugin, however it does NOT BLOCK users from uploading restrict filetypes.

The ticket open as unusual, and the attachment is still visible from Support (although restricted, but this can also be circunvented by agents)

We need a option to REJECT or to BLOCK UPLOAD for certain filetypes

Anastasios Kasiolas solution also worked for me.

Thank you sir

Same problem here.

Testing through Google Admin or clicking on Zendesk on apps menu (i.e. Gmail) works fine.

But not working when trying directly from zendesk (on a new computer or anonymous tab on chrome)

 

Any hints?