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Annelisa Brown
参加日2021年4月15日
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前回のアクティビティ2022年9月28日
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さんの最近のアクティビティ Annelisa Brown
Annelisa Brownさんが投稿を作成しました:
Our team close once a week in the middle of the day for a team meeting. e have this set up in our Schedule to close, but we would like to be able to play a different closure recording during those meetings than our general opening hours recording.
It would be great to be able to set different recordings to play at certain times of a Phone Schedule rather than just one for in/outside of hours.
It would also allow for "Good morning" in a recording vs "Good evening" etc.
投稿日時：2022年3月10日 · Annelisa Brown
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Annelisa Brownさんが投稿を作成しました:
We would like to be able to close our phone lines using schedules, at quarter to the hour to allow our team to wrap up the calls they are on, before they clock off for the day. Currently the schedule only lets you drag the time times in 30 minute intervals, It would be great if 15 minute intervals could be added OR the ability to type the times with more precision as well as drag and drop
投稿日時：2022年1月28日 · Annelisa Brown
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Annelisa Brownさんが投稿を作成しました:
We have multiple phone lines available for outbound calls, but only want agents to make outbound calls from certain lines. It would be great to assign a default outbound call line to an agent/group, whilst still allowing them to change o another line if it was needed.
投稿日時：2022年1月13日 · Annelisa Brown
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