Elizabeth Cochran
Senior Director of IT & Reporting, University of New Mexico in Albuquerque
-
合計アクティビティ27
-
前回のアクティビティ
-
メンバー登録日
-
フォロー0ユーザー
-
フォロワー0ユーザー
-
投票11
-
サブスクリプション5
アクティビティの概要
Elizabeth Cochranさんの最近のアクティビティ-
Elizabeth Cochranさんがコメントを作成しました:
I'd love to see the ability to add this category to "My Unsolved Tickets" view for my 26 agents. Please consider.
-
Elizabeth Cochranさんがコメントを作成しました:
Disappoints me that this is still showing as [Not Planned]. I honestly don't get it!
-
Elizabeth Cochranさんがコメントを作成しました:
Thank you, Scott. I believe there are several similar threads such as this one. Hope this does get traction. I actually ended up disabling this option, as it was unavailable to all of our staff....
-
Elizabeth Cochranさんがコメントを作成しました:
Hi, Zen Peops! I really like this new option. For My Unsolved Tickets, future due date options would be super helpful! Will the Due Date drop-down be expanded to include "Today," "This Week," "...
-
Elizabeth Cochranさんがコメントを作成しました:
Hi, Lenka. Thanks for sharing. Is it free? I appreciated Zendesk having an integrated solution. I did not want to bring in a 3rd party app, if I could help it, but... I honestly do not underst...
-
Elizabeth Cochranさんがコメントを作成しました:
Hello, Amisha Sharma. We do not see the option to modify text color in our environment. Was this implemented for all Zendesk flavors? Thanks! Elizabeth The University of New Mexico Foundation
-
Elizabeth Cochranさんが投稿を作成しました:
Allow Agents to Complete Satisfaction Surveys
未計画Feature Request Summary: Allow option to include/exclude Agents to receive and complete CSRs when Agent is Requester. Description/Use Cases: We would use this as intra-company measure of collab...
-
Elizabeth Cochranさんがコメントを作成しました:
Thank you for the update, Amisha! Clarifying question for you, please: Will incoming email messages with text in color also be retained when new tickets are created or is it only agents who can eff...
-
Elizabeth Cochranさんがコメントを作成しました:
When is this coming???? We need it, badly!
-
Elizabeth Cochranさんがコメントを作成しました:
Hey, Matt. The link did not work for me. Is there a different one I might try? Thanks so much! Elizabeth