Joe Conti
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アクティビティの概要
Joe Contiさんの最近のアクティビティ-
Joe Contiさんがコメントを作成しました:
Hi Katarzyna Karpinska - I have been following this request for years (literally). How did this go from the ability to COPY or DUPLICATE an article (the subject of this thread) to something you ar...
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Joe Contiさんがコメントを作成しました:
After a few years, I am going to "unfollow" the article because obviously Zendesk is not taking action on this. Have fun recreating articles instead of duplicate/copy!!!!
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Joe Contiさんがコメントを作成しました:
If you go through the workflow as a Zendesk support admin and you want to create a Macro, you will see how convoluted the process is. The other items still available on the left nav are limited uti...
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Joe Contiさんがコメントを作成しました:
As a software development firm, we understand the challenge of juggling priorities. In looking at this from the value versus level of effort perspective, where does Zendesk sit? Is it not valuable ...
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Joe Contiさんが投稿を作成しました:
How do I create a trigger to notify me when a ticket is updated with an internal note?
回答済みAs a support manager, I'd like to be notified when any of my agents add an internal note to a ticket. Typically the internal notes are questions about how to respond, how to solve the issue, etc. ...
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Joe Contiさんがコメントを作成しました:
Yes duplicating an article would be very helpful.