David
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合計アクティビティ17
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Davidさんの最近のアクティビティ-
Davidさんがコメントを作成しました:
Just to echo the concerns of other customers dealing with high ticket volumes. This will impact our workflow for triaging which we do several times a day.
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Davidさんがコメントを作成しました:
I completely agree and support this - it would be great to configure sub-types of Light Agent whose permissions are further restricted.
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Davidさんがコメントを作成しました:
Am I missing something or is it not possible to distinguish between Web Widget and Web Form as channels within Explore, even though they are recognised as separate channels in Support?I'd really li...
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Davidさんがコメントを作成しました:
Me too! I'm reluctant to invest the time in configuring complex flows using Answer Bot for Messaging if we can't use real conversation data as the basis first.
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Davidさんがコメントを作成しました:
Another vote for CES in Zendesk please!