Struckhoff
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合計アクティビティ4
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前回のアクティビティ
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アクティビティの概要
Struckhoffさんの最近のアクティビティ-
Struckhoffさんがコメントを作成しました:
Thank you for the tip. Work-around suggestions are definitely always appreciated. However, this one doesn't work for us. We need a way to reliably prompt the customer to say they are now satisfied,...
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Struckhoffさんがコメントを作成しました:
Our customers don't log in, as our support is Phone, Email, and API only. This means they wouldn't have credentials to log in, and certainly wouldn't be Satisfied anymore if we asked them to create...
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Struckhoffさんがコメントを作成しました:
Having read this, I just want to double check. Is there definitely no way for a customer to change their Satisfaction on a ticket without logging in?