Yaniv Dayan
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Yaniv Dayanさんの最近のアクティビティ-
Yaniv Dayanさんがコメントを作成しました:
Hey Jake Warren Maybe this would help: https://support.zendesk.com/hc/en-us/community/posts/4932605159450-How-to-format-a-comment-when-using-Notify-active-webhook-action-#:~:text=tried%20it%20but%...
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Yaniv Dayanさんがコメントを作成しました:
Hi Jake Warren I just double-checked the instructions, and it works. Have you added the Basic Authentication?
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Yaniv Dayanさんがコメントを作成しました:
+1
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Yaniv Dayanさんがコメントを作成しました:
When will it be possible to add Cc to the ‘Side conversation via Email’ action in Macro? It is only possible to add 'To':
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Yaniv Dayanさんがコメントを作成しました:
Hi Brett Bowser, Nicole Saunders, and @..., how can we promote it and make Zendesk more colorblind-friendly? Aren't five years not enough?
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Yaniv Dayanさんがコメントを作成しました:
Is there anyone who actually OK with these changes? vote Up if you are happy with it / Down if you are not happy with it.
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Yaniv Dayanさんがコメントを作成しました:
Hi @..., Still, it could have been nice if the Jira integration could create a follow-up ticket for closed & locked tickets. Sometimes it takes years till the Jira issue is solved, and this means m...
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Yaniv Dayanさんがコメントを作成しました:
Hi Pippa Till ZD will find a solution (probably never) we decided that Tickets with a Jira issue will be submitted as On-Hold and not as Solved. Only after the Jira issue is fixed and an announceme...
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Yaniv Dayanさんが投稿を作成しました:
Grammarly cannot fix the content in side conversation
Hi, Working with Grammarly (Chrome extension), I can fix mistakes in the reply dialog. However, in the side conversation. It marks the errors but does not apply the changes after you hover > select...
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Yaniv Dayanさんが投稿を作成しました:
How to add a popup warning message to organizations / client's tickets?
回答済みHi Zendesk Gurus, For situations where clients did not pay maintenance or having a temporary situation that requires the agents' attention, we would like to add a popup warning message on the organ...