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Jason K
参加日2021年4月15日
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前回のアクティビティ2023年12月28日
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さんの最近のアクティビティ Jason K
Jason Kさんがコメントを作成しました:
Hey Ifra Saqlain, I was curious if you had any advice for how to manipulate the code above to either:
- Target a specific community topic
- Target a rolling date (meaning "any post older than x number of years")
Thank you 🙂
コメントを表示 · 投稿日時:2022年2月18日 · Jason K
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Jason Kさんがコメントを作成しました:
Hi Ifra Saqlain, this solution worked for us! I appreciate you sharing.
コメントを表示 · 投稿日時:2022年2月08日 · Jason K
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Jason Kさんがコメントを作成しました:
Thanks Ifra Saqlain, let me give it a try and see how it works out.
コメントを表示 · 投稿日時:2022年1月31日 · Jason K
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Jason Kさんが投稿を作成しました:
Hi @...,
Back in May of last year you provided some helpful information about potentially using the API to move or delete posts from a particular date range. It seems the post has been deleted as my original links to it no longer work. I was hoping to get some information about identifying community posts of a specific date range and closing them for comments. Is this possible?
The use-case is:
We are a software company and as such, a lot of our older posts report issues and provide feedback about a state that our software is no longer in. In an effort to encourage folks to start create new posts instead of commenting on old posts we were hoping to close comments on posts before a certain date.
Any advice or info would be greatly appreciated.
投稿日時:2022年1月28日 · Jason K
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Jason Kさんがコメントを作成しました:
Hi there,
I have a similar experience as @.... I'll echo the same questions here:
- I'd love to know what criteria the filter uses to determine something is spam.
Specifically, because I had a team member in support reach out saying that an end user had been posting for the past week and eventually noticed her posts weren't showing up in the community. After the support person reached out I took a look in the Spam filter and low and behold, it was there - along with other content. We recently started a contest encouraging end users to post in the community and we have had an influx of posts coming in. This is the only thing I can think of that would trigger the filter but again, I'm not quite sure why.
- It looks like I "Follow" the Spam queue, but I received no indication that these posts were considered Spam
I'll have to wait to see if I start getting them now based on @...'s news.
コメントを表示 · 投稿日時:2021年4月28日 · Jason K
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Jason Kさんがコメントを作成しました:
Hi Vladan
Novice here. If we are using a Lotusthemes Zendesk theme and there is no document.ready in the JS file where would one paste the code?
(*Edit)
Just realized the theme is using document.on, does this change the procedure?
コメントを表示 · 投稿日時:2019年4月11日 · Jason K
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