MiiiA Support

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Change text colour in Ticket editor

I also wish this was available.Often I may go to copy/paste text from an email or elsewhere, that has different color text etc, but pasting it in removes it all, and renders it useless. Very big YE...

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• MiiiA Support
• 作成日時 2018年06月20日 03:26
• 5件の投票

1. コミュニティ
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Thanks for the update @Christian.   +1 from me for publishing articles to multiple sections. Developing a SaaS application myself I understand all of your reasoning, and it most definitely is far m...

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• MiiiA Support
• 作成日時 2017年01月12日 00:30
• 0 件の投票

1. コミュニティ
2. Discussion - Tips and best practices from the community
3. Tip: How to set a reminder on a ticket

Nice post Colin. Have you had any word on if we will be able to wipe the custom date field via automation without running into the "undefined NaN, NaN" problem? Cheers, Dan

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• MiiiA Support
• 作成日時 2015年01月12日 10:02
• 0 件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Ability to print ticket without internal note/comment

+1 to the idea and all comments. It would be nice to be able to print to PDF if needing to send to a client, and obviously not show the internal private comments.

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• MiiiA Support
• 作成日時 2014年12月05日 09:44
• 3件の投票