
Michael Conaghan
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合計アクティビティ78
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アクティビティの概要
Michael Conaghanさんの最近のアクティビティ-
Michael Conaghanさんがコメントを作成しました:
Hi team,I may be seeing things, but I believe I received a scheduled email - that included the entire dashboard... with the many tabs, all incorporated into one pdf ;o. Plus the other options. Can ...
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Michael Conaghanさんが投稿を作成しました:
Highlighted: "Feature request: Ability to schedule a single report from a dashboard which contains reports across multiple tabs."
Community needs to get behind this ASAP imo: https://support.zendesk.com/hc/en-us/community/posts/360043677634-Feature-request-Ability-to-schedule-a-single-report-from-a-dashboard-which-contains-re...
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Michael Conaghanさんがコメントを作成しました:
OMG yes. How is this not a function already? I find it incredibly hard to believe. I will basically need to make a new dashboard for every single report I want to schedule. Crazy. e.g. Online CS ...
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Michael Conaghanさんがコメントを作成しました:
No idea why "email" IS "X" does not work. What I have done - given we have light agents... IF REQUESTER IS "X" THEN... e.g. send email to Tier 2 (VIP Alert)
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Michael Conaghanさんがコメントを作成しました:
Hi Toby,That's what I thought. Thanks. Re: "If this isn't working for you then we can take a look in the ticket you're submitting."= Have submitted with documentation. Cheers.
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Michael Conaghanさんがコメントを作成しました:
Issue is still outstanding, no resolutions.Creating a ticket.
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Michael Conaghanさんがコメントを作成しました:
Yes. In a round about way. I have a private slack channel with Zendesk integrated. "Private Internal Notes". So any side convo's there don't notify anyone.
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Michael Conaghanさんがコメントを作成しました:
Re: "I think this is a misunderstanding.The mail will usually only contain the last of your messages." = It has previously contained EVERYTHING. As far as I'm aware. Perhaps it was in EAP, then i...
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Michael Conaghanさんがコメントを作成しました:
"All of the recipients on the side conversation receive an email notification with your message. The message being replied to is included as quoted content on outgoing emails." I believe this is ...
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Michael Conaghanさんがコメントを作成しました:
Hi,We absolutely need MS Teams integration asap[!]