Taylor Wilson
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合計アクティビティ24
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アクティビティの概要
Taylor Wilsonさんの最近のアクティビティ-
Taylor Wilsonさんが投稿を作成しました:
Verifying customers over the phone
回答済みDoes anyone have any recommendations on how to verify customers over the phone for when they request sensitive information or settings changes? Are there Zendesk add-ons/apps for sending verificati...
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Taylor Wilsonさんがコメントを作成しました:
+1 for conditions for multi-select fields According to the Product Manager, this was supposed to be included with the rollout of conditions? What happened? And is it being worked on currently?
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Taylor Wilsonさんがコメントを作成しました:
It seems this only pushes tickets when the submitter is a contact in Hubspot. Would be great if this integration would recognize the "Requester" and push to that contact's timeline.
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Taylor Wilsonさんがコメントを作成しました:
+1 - !00% agree with this suggestion and we could really use this functionality!
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Taylor Wilsonさんがコメントを作成しました:
+1 on the holiday scheduling by hours/half-day
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Taylor Wilsonさんが投稿を作成しました:
Zendes Chat Metric "Chat ended - Timestamp" for Explore
Very similar to metric "Chat started - Timestamp", need the same for "Chat ended - Timestamp"
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Taylor Wilsonさんがコメントを作成しました:
+1 for the ability to add yellow as a sla time color and the ability to configure when the color change happens.