Chloé Mauduit

Hi Alejandro,

Thank you so much, it works perfectly now!! Huge thanks!!

Chloé

Yes I confirm that this article has those 5 labels assigned.

Here is one article that should be redirected but is not: https://knowledge-base.roadmaptozero.com/hc/en-gb/articles/360010748977-Registering-on-the-ZDHC-Gateway-Frequently-asked-questions

Thank you!

Chloé

Hi Alejandro,

Thanks for your quick reply.

I have tried to follow every steps and tips you gave me but it still does not work...

Here are my Javascript and article page codes:

And here is the link of our Help Centre: link.

Thank you very much for your support,

Chloé

Hi Alejandro,

Thanks for your quick reply. I tried again but it seems to do not work still.. 

I entered a label= article id number.

Do you have to enter the javascript and htlm codes on a specific line/section in the article_page.hbs or script.js?

Thanks again,

Chloé

Hi Alejandro,

Thank you for your reply.

I do have one question: When I create the 2nd article in section B, do I still need to copy the content? Or only enter the ID article in the label?

Thanks in advance,

Chloé

Hi Alejandro,

I tried to implement this great tip but it does not work for me...

If I understood correctly: for eg I have one article appearing in 2 sections: Section A and Section B. 

I create a first article called Hello and publish it in Section A. I create then a second article called also Hello but this time in Section B. I copy the article ID of the 1st article created in section A and copy this ID in the labels of the second article in section B. 

Now if I update the article in section A, the article in section B will automatically be updated. And same for the other way around.

Is this correct? 

Thank you in advance,

Chloé

 

Dear Zendesk team,

Our team is also interested in using article templates for Zendesk Guide, it would be great to have this feature.

Do you have any update on this?

Thank you,

Chloé