Alan Canode
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合計アクティビティ68
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アクティビティの概要
Alan Canodeさんの最近のアクティビティ-
Alan Canodeさんがコメントを作成しました:
I created one here.
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Alan Canodeさんが投稿を作成しました:
Feature Request: support pre-filled ticket forms when using SSO
Feature Request Summary: Zendesk should support using pre-filled ticket forms when using SSO. Description/Use Cases: Currently, if you're using SSO for customer login, you won't be able to use ...
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Alan Canodeさんが投稿を作成しました:
Feature Request: Requester External ID in Views
Feature Request Summary: We'd like to have Requester External ID as a column available in ticket views. Description/Use Cases: External ID in our Zendesk configuration is the customer's user ID...
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Alan Canodeさんがコメントを作成しました:
+1 - we have customer identifiers that sometimes match this format, resulting in us sending them a bogus ticket link. It'd be nice to have a way to toggle this off, make sure it doesn't apply in a ...
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Alan Canodeさんがコメントを作成しました:
+1 - I would also prefer it if there were a form-level checkbox for whether or not a field is required rather than (or as an override to) a field-level setting.
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Alan Canodeさんがコメントを作成しました:
+1. This would be incredibly helpful for some of our form fields.
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Alan Canodeさんがコメントを作成しました:
This seems like a Zendesk bug that the "tf_*" query parameters are lost. We'd prefer not to rely on this workaround - is this bug on Zendesk's backlog to fix?
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Alan Canodeさんがコメントを作成しました:
We have some large dropdown fields - this would be very helpful.
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Alan Canodeさんが投稿を作成しました:
Feature Request: Add ticket history event for unsharing
Feature Request Summary: Currently if you unshare a ticket, it does not show that change in the list of changes in ticket event history. You can tell it was unshared at some point, as there's an ...
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Alan Canodeさんがコメントを作成しました:
We add a private note with a trigger when sharing to solve this, but sometimes our sharing partners do not. Agreed that this would be a useful addition to the base feature.