Rox Wong
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合計アクティビティ22
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前回のアクティビティ
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投票6
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アクティビティの概要
Rox Wongさんの最近のアクティビティ-
Rox Wongさんがコメントを作成しました:
I completely agree with the idea that Zendesk should give notifications to everyone, no matter what plan they have. It's pretty clear that Zendesk should automatically tell users when they get a ne...
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Rox Wongさんがコメントを作成しました:
Hi Siket, Our Zendesk is now showing the subject name of the ticket and not the requester's name. This change was made last week.
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Rox Wongさんが投稿を作成しました:
Copy and Paste Text from Windows Notepad
回答済みHi, We are noticing when copying text and pasting them into the Internal Note or Public Reply field, some text will automatically be italic. This happens when we Ctrl+V or right-click to display th...
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Rox Wongさんがコメントを作成しました:
Same here. Any update on this?
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Rox Wongさんが投稿を作成しました:
Receiving multiple tickets of the same question from LibAnswers
回答済みHi all, We have a separate system that manages student enquiries called LibAnswers. The initial email comes into our Zendesk and any responses between the librarian and student on LibAnswers will a...
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Rox Wongさんが投稿を作成しました:
Suspended Netsuite emails
Hi, Does anyone have a solution to prevent email.netsuite.com from entering the Suspended tickets folder? Or a trigger or rule that sends notifications for important emails such as invoices? Thanks...
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Rox Wongさんがコメントを作成しました:
Sorry, but this is becoming a nuisance. When can this be fixed?