Kay

1. コミュニティ
2. Zendesk Suite Q&A
3. Request feedback after negative article vote - code implementation

1) The feedback indeed goes to a special queue. In the community post you shared it links to a news requests page in the Help Center which creates a ticket where the feedback is stored. 2) Yes the ...

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• Kay
• 作成日時 2022年06月14日 07:38
• 1件の投票

1. コミュニティ
2. Zendesk Suite Q&A
3. Dissuade users from sending in multiple tickets

At the moment it's not possible to do have a clean check if the user already has an open use case.All though I do think this will be possible once Conversation Orchestration is more widely availabl...

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• Kay
• 作成日時 2022年05月13日 11:52
• 1件の投票

1. コミュニティ
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Hi Damon,The code I shared is working on multiple production Help Centers, the code from the article (whilst it also works) is heavily outdated and messy.It also looks like something get's lost in ...

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• Kay
• 編集済み 2022年05月13日 07:25
• 0 件の投票

1. Support
2. ...
3. Views, ticket status, and ticket fields
4. How can I hide ticket forms based on a user's organization?

Dave Armlin – Checkout the latest comment here for a code sample.

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• Kay
• 編集済み 2022年05月12日 15:09
• 0 件の投票

1. コミュニティ
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Hi Damon, May 12th, 2022 — For future people to read.On this date dropdown values for the request pages are not stored in the DOM, because of that, it's only possible to delete the values when some...

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• Kay
• 編集済み 2022年05月13日 07:24
• 1件の投票

1. コミュニティ
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Hi Damon,The code from your screenshot I meant. The hide/remove shouldn't make a difference. Both are valid functions.

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• Kay
• 作成日時 2022年05月11日 15:56
• 0 件の投票

1. コミュニティ
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Damon Maranya the code from the screenshot :)

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• Kay
• 作成日時 2022年05月11日 15:18
• 0 件の投票

1. コミュニティ
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Please copy the code here. I will double-check it and convert it to working JS (there's absolutely no need for jQuery here).Are you sure the user you test with is in the Organization with the name ...

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• Kay
• 作成日時 2022年05月11日 13:42
• 0 件の投票

1. コミュニティ
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Damon, could you share the code you currently have?

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• Kay
• 作成日時 2022年05月09日 12:20
• 0 件の投票

1. Zendesk updates
2. Announcements
3. Announcing modernized field management for tickets, users, and organizations

Now lets hope that Multiselect fields are coming to Organizations and Users too 🤗For anyone wondering what the new UI looks like.

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• Kay
• 作成日時 2022年05月09日 08:32
• 1件の投票