Kay
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Kayさんの最近のアクティビティ-
Kayさんがコメントを作成しました:
For everyone looking at this topic, this feature can be utilised via an app in the Zendesk Marketplace: Macro Suite. Agents can have the following prompts Single line Multi line Dropdown / Select ...
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Kayさんがコメントを作成しました:
For everyone following this topic.. There's an app known in the Marketplace: Macro Suite, which does just these things for Dynamic Content (and so much more).. Search for titles, descriptions and ...
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Kayさんがコメントを作成しました:
1) The feedback indeed goes to a special queue. In the community post you shared it links to a news requests page in the Help Center which creates a ticket where the feedback is stored. 2) Yes the ...
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Kayさんがコメントを作成しました:
At the moment it's not possible to do have a clean check if the user already has an open use case.All though I do think this will be possible once Conversation Orchestration is more widely availabl...
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Kayさんがコメントを作成しました:
Hi Damon,The code I shared is working on multiple production Help Centers, the code from the article (whilst it also works) is heavily outdated and messy.It also looks like something get's lost in ...
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Kayさんがコメントを作成しました:
Dave Armlin – Checkout the latest comment here for a code sample.
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Kayさんがコメントを作成しました:
Hi Damon, May 12th, 2022 — For future people to read.On this date dropdown values for the request pages are not stored in the DOM, because of that, it's only possible to delete the values when some...
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Kayさんがコメントを作成しました:
Hi Damon,The code from your screenshot I meant. The hide/remove shouldn't make a difference. Both are valid functions.
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Kayさんがコメントを作成しました:
Damon Maranya the code from the screenshot :)
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Kayさんがコメントを作成しました:
Please copy the code here. I will double-check it and convert it to working JS (there's absolutely no need for jQuery here).Are you sure the user you test with is in the Organization with the name ...