Sagi Mitrany Welzman

1. コミュニティ
2. Zendesk Suite Q&A
3. EXPLORE - combined filter

Hi  I've tried this outI got that the filters show the selectection in both filters but it had the rest of the unselected as well.  Replication : I've set up 2 organization filters  and selected ca...

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• Sagi Mitrany Welzman
• 作成日時 2022年08月03日 07:40
• 0 件の投票

1. Zendesk updates
2. Announcements
3. Announcing composer migration for the Zendesk standard agent interface

Amisha Sharma Will this improve RTL  support  from the current state ?     

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• Sagi Mitrany Welzman
• 作成日時 2021年11月16日 05:24
• 0 件の投票

1. Zendesk updates
2. Announcements
3. Announcing legacy reporting upgrade to Explore

Hey @... I'd appreciate a clarification on :"All other accounts already have access to Explore and will simply have the pre-built dashboards made available on the reporting page" As we're on Enterp...

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• Sagi Mitrany Welzman
• 作成日時 2021年09月20日 21:42
• 1件の投票

1. People
2. ...
3. Team members and groups
4. Removing or replacing a team member

Hey @... I do not seem to have this in my admin side bar Is this gradually rolling out ?  

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• Sagi Mitrany Welzman
• 作成日時 2021年09月14日 06:02
• 0 件の投票

1. Zendesk updates
2. Announcements
3. Introducing messaging

@...  this is interesting !  The expected result of this trigger is that the designated group receives and serves the respective chat (messaging group routing)  ?   

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• Sagi Mitrany Welzman
• 作成日時 2021年02月21日 06:53
• 1件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Add categories (subviews, dropdown view) function to Views

Im all in 👍

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• Sagi Mitrany Welzman
• 作成日時 2021年02月09日 15:52
• 3件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Allow email addresses to be CC'd that are not users

Hey @...  try  https://www.zendesk.com/apps/support/carbon-copier/?source=app_directory   Although not a free app,  it works great  I'm been using this for over a year and I highly recommend  Pleas...

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• Sagi Mitrany Welzman
• 作成日時 2020年06月26日 12:42
• 0 件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. [Agent Workspace] move the reply section back to the top

We've passesd this feedback as well several times. The ticket comment time line needs to be sorted from newest at the top (including comment box) to oldest at the bottom. This will certainly speed...

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• Sagi Mitrany Welzman
• 作成日時 2020年05月02日 04:37
• 12件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Attachments on Organizations

Extremely needed !! 

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• Sagi Mitrany Welzman
• 作成日時 2018年12月20日 23:24
• 1件の投票