Pulkit Pandey

1. コミュニティ
2. Zendesk Suite Q&A
3. Modifying the Submit Button Text in a Form: How Can I Achieve This?

Hi Brittany Loy To update the Text of the Submit button on the New Request template you need to write the Js to achieve this. Please add the below js at the bottom of your new_request_page.hbs file...

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• Pulkit Pandey
• 作成日時 2023年09月14日 12:54
• 1件の投票

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing your help center theme

Hi Paul Dandurand If you are using Zendesk Default theme Copenhagen, then please refer to the Images setting there you get an option to Change the image of the Gather hero section as shown in the b...

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• Pulkit Pandey
• 作成日時 2023年08月22日 05:25
• 0 件の投票

1. コミュニティ
2. Feedback - Help Center (Guide)
3. Changing a container max width

Hi Milo Mayyalou Please, replace the below CSS with the one shared earlier and place it at the bottom of your style.css file @media (min-width: 1024px) {  .article {    max-width: 100%;  }    .cont...

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• Pulkit Pandey
• 編集済み 2023年08月03日 04:27
• 1件の投票

1. コミュニティ
2. Feedback - Help Center (Guide)
3. Changing a container max width

Hi Milo Mayyalou The Container width which you are referencing is common to all the pages of the help center, if you want the article content to stretch a little bit, Please add the below CSS at th...

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• Pulkit Pandey
• 作成日時 2023年08月02日 12:02
• 0 件の投票

1. コミュニティ
2. Zendesk Suite Q&A
3. 'Was this article helpful' displayed twice

Hi Olha Fedorova Please, add the below CSS at the bottom of your style.css file   #article-votes-label {  display: none;} Let me know if it solves your issue    Thank You  Pulkit Team Diziana

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• Pulkit Pandey
• 作成日時 2023年07月08日 04:12
• 0 件の投票

1. コミュニティ
2. Zendesk Suite Q&A
3. Modifying the Search box on Help Center

Hi Kyle Kowalsky Please, follow the below steps to add the text above and below the search bar on your Copenhagen theme 1. Go to the homepage.hbs file and add the below code inside the ".hero-inner...

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• Pulkit Pandey
• 作成日時 2023年06月30日 04:27
• 1件の投票

1. コミュニティ
2. Zendesk APIs
3. GET https://{url}.zendesk.com/api/v2/help_center/users/15344523818135/articles net::ERR_FAILED 200

Hi Sitaram Kudireddy Are you using the above approach within your help center theme or are you calling the API from an external website?   Thank You Pulkit Team Diziana

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• Pulkit Pandey
• 作成日時 2023年06月21日 09:18
• 0 件の投票

1. コミュニティ
2. Zendesk APIs
3. GET https://{url}.zendesk.com/api/v2/help_center/users/15344523818135/articles net::ERR_FAILED 200

Hi Sitaram Kudireddy The link you shared above Is restricted to the signed-in user only so I can't look into the issue for now. Can you please share how you call the API on your js file?    Thank Y...

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• Pulkit Pandey
• 作成日時 2023年06月21日 09:02
• 0 件の投票

1. コミュニティ
2. Zendesk APIs
3. GET https://{url}.zendesk.com/api/v2/help_center/users/15344523818135/articles net::ERR_FAILED 200

Hi Sitaram Kudireddy The API is working fine and giving the data based on the User ID, below is the code which I am using, please give a try to the below code.   $.getJSON('/api/v2/help_center/user...

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• Pulkit Pandey
• 作成日時 2023年06月20日 04:33
• 0 件の投票

1. コミュニティ
2. Zendesk Suite Q&A
3. How to show article author and article created date on homepage

Hi Ronit Here is the solution for your second problem which you have listed above   var date = new Date("2023-06-03T19:36:12Z");var dateString = new Date(date.getTime() - (date.getTimezoneOffset() ...

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• Pulkit Pandey
• 作成日時 2023年06月06日 13:08
• 0 件の投票