Grzegorz Ksiazek

1. コミュニティ
2. Feedback - Reporting and analytics (Explore)
3. Problem and Incident tickets - need a way to view the subject and detail of all incident tickets against a problem ticket, or vice versa

Hey Zendesk POs, the way you treat Problem tickets is a travesty, please could you look into this, this has been here for 20 months!

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• Grzegorz Ksiazek
• 作成日時 2022年06月15日 09:33
• 2件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. views should include the condition "subject"

It's really poor from Zendesk functionality perspective that we can't use ticket subject for Views and at the same time subject is not included in description. This is absolute basic type of filter...

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• Grzegorz Ksiazek
• 作成日時 2019年11月12日 13:22
• 3件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Restricting tickets visibility to Brand

Hey Zendesk Support Product Owner,   What are the plans to implement this? Is this even on a roadmap? Thanks, Grzeg

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• Grzegorz Ksiazek
• 作成日時 2019年10月09日 11:51
• 1件の投票