Ben
Solution Architect
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Benさんの最近のアクティビティ-
Benさんがコメントを作成しました:
Agreed. For example, a client emails a request and ticket is created. We want to check with the freight company and track that as a seperate ticket, so we would create a side conversation via Ticke...
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Benさんがコメントを作成しました:
It is supported in Zendesk Sell, and the Zendesk Sell team are looking for email features for Sell here: Email in Sell - we want your feedback! – Zendesk help Would love to hear from Zendesk Suppor...
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Benさんがコメントを作成しました:
Not so much a feature to add, but a "please keep this feature" Per Connecting your email with Zendesk Sell – Zendesk help I would STRONGLY want to know that being able to use your own SMTP server R...
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Benさんがコメントを作成しました:
Still keen to see this happen...
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Benさんがコメントを作成しました:
Hi Ryo Ogochi this post here might also be relevant to your needs https://support.zendesk.com/hc/en-us/community/posts/4408867843354-Master-Smart-Lists
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Benさんがコメントを作成しました:
@Jean-Sébastien it sure is - I'm hoping that the Zendesk Sell team can add this in
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Benさんがコメントを作成しました:
It would be GREAT to have an option to send via the clients mail server (specifically MS Exchange)In our case the client already uses CodeTwo to do email signatures for all staff across the organis...
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Benさんがコメントを作成しました:
It would be GREAT to have an option to send via the clients mail server.In our case the client already uses CodeTwo to do email signatures for all staff across the organisation. Having a profile fo...
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Benさんがコメントを作成しました:
@... AWESOME! thanks - the answer was right in front of me the whole time. Appreciate you showing me. 👍
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Benさんが投稿を作成しました:
Easily filter Contacts vs Companies
回答済みWith a filter, and by extension a smart list, we can't see how to get a list of Contact records that are ONLY Company records. If we add the field "Company" and filter by "With Company" we get both...