Oren Gozlan

after sending an email to Zendesk support, i've got this answer:

 

Hey Oren,

Thanks for contacting Zendesk's Customer Advocacy team. I completely understand your concern regarding the ability to merge tickets between organizations. Building functionality to prevent that sort of behavior is a bit more complex and hasn't been completed as of yet. The community post is a feature request for that functionality. We have documentation on how the ticket merge functionality works here. 

I'm happy to mark this ticket as product feedback and pass it along to our product managers to review to see if they can take this into account when developing the product in the near future. 

Hope this helps. Let me know if I can assist further,

-----

 

What can I say ... such a security and privacy is a "feature request" ?

email on that matter was just sent to Mikkel Svane (Zendesk CEO)

 

I don't this that +1 is the issue.

This is a critical bug that can be a life changer for Zendesk, it can't be that Zendesk have not thought about it.

Zendesk ??!!!