Mike Tamosaitis

@Scott, 

I get the following error 

File "C:\Users\********\AppData\Local\Programs\Python\Python38\lib\encodings\cp1252.py", line 19, in encode
return codecs.charmap_encode(input,self.errors,encoding_table)[0]
UnicodeEncodeError: 'charmap' codec can't encode character '\u2212' in position 17650: character maps to

I have tried replacing ‘NFKD’ with ‘NFKC’, 'NFD', and 'NFC' and maybe I am not correctly modifying the code as Karen said. But I do have some Chinese and Japanese articles if that helps. 

Mike

Wes,

Is there a way to break up the categories Like the picture below? 

Yes it is working again thanks. 

@Wes -  Please let me know what you find. Because I am also having this issue. 

Wes,

When I try to use the alert for a category with a title that is not in English the alert code does not work. When I paste any URL for the place that I want the alert to appear that has something other than English in it I get a bunch of random characters like the link below. How can I tell Zendesk to use the correct characters? I read that I should be able to use the decodeURIComponent but Im not as good at Java as you are. Or how can I change the existing code to only use the part of the link below up to the category number. 

..../hc/ja/categories/201299046--%E4%B8%80%E8%88%AC%E7%9A%84%E3%81%AB%E3%81%AF-%E3%82%88%E3%81%8F%E5%AF%84%E3%81%9B%E3%82%89%E3%82%8C%E3%82%8B%E8%B3%AA%E5%95%8F%E3%81%97%E3%81%BE%E3%81%97%E3%81%9F