Kevin van de Riet
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合計アクティビティ23
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Kevin van de Rietによる最近のアクティビティ-
Disable API individually instead of all.
At this moment we can only delete a API key, I would like to purpose a disable function per API key. At this moment we can disable the API but then we would disable all API's. I know there is a opt...
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View that show tickets that the agents are now working in.
My request is simple, i just want to see the tickets that our agents are at that moment working on. You guys have the "eye" icon that shows when somebody is in the ticket. I want to have the option...
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Trigger: Based on text or source of ticket
At this moment, Zendesk only allows to create triggers on the HTML variant of the ticket. There should be a option that also allows to make that trigger check the text or source of the ticket. Wit...