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Stephen
参加日2021年4月15日
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前回のアクティビティ2025年2月10日
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さんの最近のアクティビティ Stephen
Stephenさんがコメントを作成しました:
Hi,
Are there plans to have an Organisation Essentials Card?
コメントを表示 · 投稿日時:2025年1月31日 · Stephen
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Stephenさんがコメントを作成しました:
Hi,
Are there plans to support Brand in the Data Importer? This is important when you are importing users against a specific brand and don't necessarily want to highlight the alternate brands to a customer.
コメントを表示 · 投稿日時:2025年1月31日 · Stephen
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Stephenさんが投稿を作成しました:
Hi,
Hopefully a relatively straightforward question.
How long is the password reset link valid for when issued from Zendesk on creating an account / requesting a password reset?
投稿日時:2025年1月29日 · Stephen
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Stephenさんがコメントを作成しました:
Hi,
As others who have mentioned this in this thread and the other thread on a related topic (https://support.zendesk.com/hc/en-us/community/posts/4408860741658), I want to add my vote for this.
It's really strange how poor the entire Brand system interacts with the welcome / verification mails that get sent out. The entire function feels like an archaic piece of Zendesk, that is in real need of an update.
We are encountering this exact issue as we attempt to roll out additional brands within our Zendesk instance, which are entirely different from our primary brand.
コメントを表示 · 投稿日時:2025年1月16日 · Stephen
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Stephenさんがコメントを作成しました:
Hi,
I am really disappointed with this announcement as well and definitely doesn't feel like a product enhancement. This reads as a direct loss of functionality and really put Explore in a confusing position.
This seems to actively discourage using Explore as the primary reporting repository for Zendesk data and is pushing towards data being sent to another source to report against effectively.
In addition, I don't agree that downloading data is the right path - the exec team in my company actively uses some Dashboards in Explore and the thoughts of suddenly losing data after a certain point renders the point of Explore as a reporting tool ineffective. I am fairly certain this is going to be point of contention within my organisation when I have to explain why we are suddenly losing access to report against older data in a system we are paying a lot of money for.
I really hope this decision is reversed - very disappointed all around on this one.
コメントを表示 · 投稿日時:2025年1月09日 · Stephen
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Stephenさんがコメントを作成しました:
+1 on this request.
It is an incredibly common feature that I see in multiple platforms as part of their automation functions.
It is very disappointing to see this function locked behind a paywall, as it is today.
コメントを表示 · 投稿日時:2025年1月06日 · Stephen
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