CJ Johnson
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合計アクティビティ4472
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前回のアクティビティ
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投票2779
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アクティビティの概要
CJ Johnsonさんの最近のアクティビティ-
CJ Johnsonさんがコメントを作成しました:
This is happening again and there is still no announcement.
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CJ Johnsonさんがコメントを作成しました:
Chris Wooten Not implemented yet. There's some chatter on the "new" Dashboard builder around this, but they have made it clear they expect you to re-build every Dashboard on the "new" Dashboard bui...
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CJ Johnsonさんがコメントを作成しました:
Very cool to find out that once more, I've been promised that a pain point we have, has a feature "definitely" coming, only to be told like a full year later that no, it's never been on the roadmap...
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CJ Johnsonさんがコメントを作成しました:
You would think, Julio Cesar but since I have had to argue with multiple Zendesk staff members as well as community members about this, in multiple threads on the site, who insist I can use feature...
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CJ Johnsonさんがコメントを作成しました:
It might be good to make it more clear that this is not available to anyone using Live Chat, as Omnichannel Routing is not a feature that can be turned on, if you use Live Chat.
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CJ Johnsonさんがコメントを作成しました:
Karen Hynes You have not answered the question being asked over and over again here. What is the timeline? Do you understand that this reporting not being available, affects the customer's ability ...
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CJ Johnsonさんがコメントを作成しました:
Hi Gab, Can you please take this request into consideration in the future? My problem had nothing to do with you toggling it off again and that being "confusing".
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CJ Johnsonさんがコメントを作成しました:
Unfortunately, it's not relevant. That announcement does not apply to any account using Live Chat, so we don't get that feature.
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CJ Johnsonさんが投稿を作成しました:
Repost: Feature Request: Give Admins Ability to Change Agent Status
回答済みThis is a re-post of the closed, locked feature request "Feature Request: Give Admins Ability to Change Agent Status " . This is still not possible, despite the promises in the top comment: Zendesk...
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CJ Johnsonさんがコメントを作成しました:
It's not happening today which is extra infuriating. I was seeing a "ticket created" and a time span of the last thirty days filter pre-added to all reports on the default set yesterday.