Peter Hochstrasser
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Peter Hochstrasserさんの最近のアクティビティ-
Peter Hochstrasserさんがコメントを作成しました:
Simon Forslund Ommmm. Calm down. And, naturally, welcome to the club. As you have seen in Josh's post Bring back email/phone support - nobody likes Z Bot, other customers are feeling the problems t...
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Peter Hochstrasserさんがコメントを作成しました:
Is there a specific reason that you call this chat in Zendesk agent client, and web widget in the channels, while there are chat triggers?Seems to be an inconsistency.
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Peter Hochstrasserさんがコメントを作成しました:
Good one, Josh!
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Peter Hochstrasserさんがコメントを作成しました:
Hi Carolline How about "- Reset -" in the list above?
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Peter Hochstrasserさんがコメントを作成しました:
Looking forward to it, Gary Beichler.
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Peter Hochstrasserさんがコメントを作成しました:
Hi Deniz Gøgenur No, this is not translated. This is sent by the back end, and the back end has no means to know for sure what language the user actually has selected. Thus, this text is sent in an...
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Peter Hochstrasserさんがコメントを作成しました:
So, finally, we have been able to procure Lovely Views, and I can't imagine how I managed without them, even after just a few days of usage. That is money well invested - and Lovely Views is not ex...
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Peter Hochstrasserさんがコメントを作成しました:
Hi Chuck P Please keep in mind what happens when you save a change to a user: First, the actual user record is saved, and then, the changed user record is submitted to the federated fulltext search...
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Peter Hochstrasserさんがコメントを作成しました:
Hi Chuck What you are looking for is side-loading, however, it seems that User Identities so far are not side loadable.Please refer to this document for details:https://developer.zendesk.com/docume...
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Peter Hochstrasserさんが投稿を作成しました:
How to import tickets into Zendesk using the API
I recently moved our brand in a multibrand Zendesk instance to our own instance. We use our closed tickets as a knowledge base (did we have this error already? etc.), so we needed to import a lot o...