Dana
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Danaさんの最近のアクティビティ-
Danaさんがコメントを作成しました:
Hi I am trying to set up an automation to send out a reminder to fill out a survey with a "click here" and a link embedded in "click here" however, I cannot find how to do this as the automation is...
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Danaさんがコメントを作成しました:
Thank you Toby Sterrett. Is there a ticket number that I can follow or has it been fixed? Please let me know. Thanks!
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Danaさんがコメントを作成しました:
Hi All We have just replaced using the Side Conversation>Email to Side Conversation>Ticket to engage our Programming group regarding bug/programming requests. It is working AMAZINGLY, however the o...
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Danaさんがコメントを作成しました:
Hi Is there a way to suppress an email being sent to the ticket assignee when a side conversation is being replied to via a child ticket? ie: Tier 3 engaging Programming via Side conversation "Tic...
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Danaさんが投稿を作成しました:
Create a New Side Conversation Including Comment from a Different Side Conversation
Feature Request Summary: To be able to attach comments from a different side conversation that is still within the same ticket. Description/Use Cases: Mode of Operation: We engage a partner we...
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Danaさんがコメントを作成しました:
Hi Is there a way to start a new side conversation from the original ticket, adding comments from a different side conversation? Mode of Operation: We engage a partner we are integrating with and...
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Danaさんがコメントを作成しました:
Added to that.... Once the information is entered, the format would default to the format in the rest of the document is.
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Danaさんがコメントを作成しました:
We had a process where we would create a side conversation and sent it to our support email address, coping the second issue, theoretically starting a new ticket. However, when the client replies ...
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Danaさんがコメントを作成しました:
I did not see a post in the Feedback topic so I have created one.
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Danaさんが投稿を作成しました:
phishing_risk_Zendesk
Please remove this as a default and add it as a button in the settings. Too many of our tickets are getting flagged with this tag that are erroneous. This should be set as an option, to a requirem...