Sarah Darmawan
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アクティビティの概要
Sarah Darmawanさんの最近のアクティビティ-
Sarah Darmawanさんがコメントを作成しました:
Hi there - This is the expected product behaviour. Unfortunately, there are no plans to change this. I'm curious as to why agents are responding to social messaging conversations on both Messenger ...
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Sarah Darmawanさんがコメントを作成しました:
Hi Amie - Unfortunately, there are no plans to support conversions data on Explore. Conversions are also a limitation on the Agent Workspace. As a workaround, you may set up Google Analytics with ...
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Sarah Darmawanさんがコメントを作成しました:
Hi Nikki, Thanks for taking the time to provide this feedback. You could consider transitioning to our Messaging solution, where it fits your need for persistent conversations with the same set of ...
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Sarah Darmawanさんがコメントを作成しました:
Hi Nikki, The best way to achieve what you're looking for on Chat is to use authenticated visitors - this would allow you to identify your returning visitors and their past interactions. After whic...
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Sarah Darmawanさんがコメントを作成しました:
Hello Krista - Thank you for your feedback. Unfortunately, there isn't anything planned on our roadmap to address this for Chat. However, you may consider transitioning to Messaging to manage cust...
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Sarah Darmawanさんがコメントを作成しました:
Hello Ron, Thank you for your feedback. Unfortunately, this isn't something that is currently supported and there are no plans in our roadmap to surface Chat Ids outside of the sidebar app. If you ...
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Sarah Darmawanさんがコメントを作成しました:
Hello, Thank you for your feedback. Defaulting to Messaging as the channel is the expected behaviour and there are no plans in our immediate roadmap to resolve this. We understand this can be frus...
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Sarah Darmawanさんがコメントを作成しました:
Hi Kalle Windefalk - for customers whose accounts created prior to October 4, 2021 are hosted in Zendesk's infrastructure in EEA for which these limitations wholly apply. For accounts created after...
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Sarah Darmawanさんがコメントを作成しました:
正式なコメント Hi Daniel, Unfortunately, there are no plans to support additional file types on Chat. It doesn't seem like Messaging would support the targeted file types. One workaround would be to use Support ...
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Sarah Darmawanさんがコメントを作成しました:
Hello Gene, These properties can be found in the Incremental API collection - it provides a full timeline of events happening within a Chat. You could select a timeframe to receive events and view ...