Francis Morissette
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合計アクティビティ33
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前回のアクティビティ
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フォロワー1ユーザー
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投票6
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サブスクリプション10
アクティビティの概要
Francis Morissetteさんの最近のアクティビティ-
Francis Morissetteさんがコメントを作成しました:
Raphaël Péguet - Officers.fr I wasn't even aware that we could do this within our workflows... that would open a lot of possibilities.
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Francis Morissetteさんがコメントを作成しました:
Unfortunately, all the limitations here make it so that we cannot enable Messaging. The name and email is not carried over when the ticket is created, and private guide articles are not referenced ...
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Francis Morissetteさんがコメントを作成しました:
@AMIE Zendesk uses a custom Sunshine integration for the chat widget, I'm not sure this feature is compatible with that, that would explain why
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Francis Morissetteさんがコメントを作成しました:
This has also been happening to me in my instance, and I'm the only agent. It's been a few months since this started, sometimes I will submit the change, not notice it, only to see an hour later th...
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Francis Morissetteさんがコメントを作成しました:
Prakruti Hindia It seems that the email is not carried over from the JWT to the created profile when Messaging with authentication is enabled. The external_id does show, but the email is not added ...
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Francis Morissetteさんがコメントを作成しました:
@Prakruti, please open a ticket then, because I have a screenshot of the message being sent to the Facebook Messenger channel and that is not expected
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Francis Morissetteさんがコメントを作成しました:
The "request email for continuous conversation" action works. However, it is sent in ENGLISH to a French workflow (in Messaging, on Facebook Messenger for instance), how can we force French for our...
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Francis Morissetteさんがコメントを作成しました:
Q2 2021 is already long past :) Also, typo on the last "Limitations" headline.
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Francis Morissetteさんがコメントを作成しました:
Hi, maybe a note in the future would be great!
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Francis Morissetteさんがコメントを作成しました:
It would be nice to review the formatting of this article, it's hard to read.