Fernando Duarte
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合計アクティビティ29
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前回のアクティビティ
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メンバー登録日
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フォロー0ユーザー
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フォロワー0ユーザー
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投票4
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サブスクリプション18
アクティビティの概要
Fernando Duarteさんの最近のアクティビティ-
Fernando Duarteさんがコメントを作成しました:
You are correct. I am using the old Web portal. There is a new thread to request the Subscribe to Organization in Help Center https://support.zendesk.com/hc/communities/public/posts/203447356...
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Fernando Duarteさんがコメントを作成しました:
In my case, instead of relying on a trigger to auto CC a customer to all of their company's tickets, I assume their identity and subscribe them to their company tickets. This achieves the same r...
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Fernando Duarteさんがコメントを作成しました:
You can already move all of the users by deleting the Domain from one and adding it to the other. Unfortunately this does not move the closed tickets.
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Fernando Duarteさんがコメントを作成しました:
Is this even on the roadmap?
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Fernando Duarteさんがコメントを作成しました:
+1 on this request. My use case: For an Organization, we need to be able to nominate an "account owner" to be automatically CC'd on every ticket linked to that organization upon creation. This h...
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Fernando Duarteさんがコメントを作成しました:
I implemented it immediately!!
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Fernando Duarteさんがコメントを作成しました:
We send notifications of all ratings received to the agent and its manager, but send the Good ratings with comments to the whole team as a way of bragging rights.