Arthur - Via

参加日2022年4月26日

前回のアクティビティ2025年1月09日

As Zendesk technology lead at Via Consulting, I am responsible from technical pre-sales to final delivery, encompassing requirements analysis and development. I worked and still work for large clients such as Gympass, Smiles, Gol, Rabobank, JTI, Banco Itaú, Aegea, FCA, Naturgy and Banco Fibra, adapting solutions to their specific needs. My constant dedication to learning new technologies allows me to overcome the proposed challenges.

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さんの最近のアクティビティ Arthur - Via

Arthur - Viaさんがコメントを作成しました: 2023年09月14日 19:40

コミュニティのコメント Feedback - Ticketing system (Support)

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Hello,

It would be beneficial if we could identify the tokens used in requests to Zendesk's API. For security and privacy considerations, the identification in the logs could be similar to what is seen in support — showing only the initials of the token. We have numerous large clients with extensive integrations, and having this information would assist us in monitoring and managing these integrations more effectively.