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Thomas Paris
参加日2021年5月16日
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前回のアクティビティ2021年10月22日
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さんの最近のアクティビティ Thomas Paris
Thomas Parisさんが投稿を作成しました:
I believe this is a defect as it's something that worked before the changes to Admin Panel were made.
An agent role that is allowed to create an article in Guide, no longer has permission to amend Article Settings, even though the Article Settings is set for the Article to be managed by the Group the Role belongs to UNLESS the group/ role has the 'Manage Guide' under Help Centre Settings set to True.
However, setting this setting to True also means the Agent then has permission to publish articles, which we do not want to enable and maintain levels of Governance control. The role can create and set the settings on creation but cannot edit the article settings.
This is a step backwards in functionality since this new Admin Panel was created.
投稿日時：2021年10月18日 · Thomas Paris
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Thomas Parisさんがコメントを作成しました:
One thing that I have noticed that feels more like a defect as it's something that worked before these changes. However, an agent role that is allowed to create an article in Guide, no longer has permission to amend Article Settings, even though the Article Settings is set for the Article to be managed by the Group the Role belongs to UNLESS the group/ role has the 'Manage Guide' under Help Centre Settings set to True.
However, setting this setting to True also means the Agent then has permission to publish articles, which we do not want to enable and maintain levels of Governance control. The role can create and set the settings on creation but cannot edit the article settings.
This is a step backwards in functionality since this new Admin Panel was created.
コメントを表示 · 投稿日時：2021年10月18日 · Thomas Paris
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