Carmen Paolucci
-
合計アクティビティ7
-
前回のアクティビティ
-
メンバー登録日
-
フォロー0ユーザー
-
フォロワー0ユーザー
-
投票0
-
サブスクリプション4
アクティビティの概要
Carmen Paolucciさんの最近のアクティビティ-
Carmen Paolucciさんがコメントを作成しました:
Just reposting my question from the breakout session. Thank you! When setting automations to run on a specific date the automation runs on the internal Zendesk timezone (UTC) rather than the timez...
-
Carmen Paolucciさんがコメントを作成しました:
Definitely interested in this. Something immediately after the call where the customers stays on the line for a quick CSAT survey. I know that it can be accomplished via email or SMS but preferen...
-
Carmen Paolucciさんが投稿を作成しました:
Internal Chat Option for communicating with other internal teams
回答済みWe are looking for the option to initiate a chat with an internal team (for example Tier 2/ 2nd level support). We want this option to not be a 1:1 relationship but actually work as a chat queue w...