Univa IT
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合計アクティビティ8
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前回のアクティビティ
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アクティビティの概要
Univa ITさんの最近のアクティビティ-
Univa ITさんがコメントを作成しました:
You can bulk edit using a custom script, and the JSON/XML interfaces to Zendesk. But that method is still blocked by this unresolved bug of tags not working on closed tickets.
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Univa ITさんがコメントを作成しました:
Also the list of modifications to tags is available in the "All events and notifications" link on a ticket. So, no record is lost in the case of a need for auditing, etc. There's no functional re...
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Univa ITさんがコメントを作成しました:
Indeed the emails that go out look -almost- identical, so the failed email reply is inevitable, as we've seen as well.
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Univa ITさんがコメントを作成しました:
Just hit this issue trying to mass-import from another ticket system, and then deciding I need to change some tags.