Michael Maoz

We use the feature to manage customer feature requests and to notify when a feature requested is released.

If customers would receive a notification when I update the article that would make the process much more efficient.

I must admit I don't understand what other use would there be to follow an article? The first thing that comes in mind is that the follower is updated when the article is updated

I think it is natural that followers of articles are notified when the articles a updated, what other use cases are for following an article?

We use articles to allow our customers to be updated with features in our pipeline, a customer who wants to know when a certain feature is released will follow the article and receive the notification.

Making this a complicated process (some here archive articles and create new ones instead..) makes this tool useless for this purpose..