Michael Emmerson

Hi All,

As Frank mentioned, our Notify app integrates with your existing or new triggers to provide one possible solution to this. The app also supports browser notifications for Chrome and Firefox.

I know many people would still like to see this feature built into Zendesk, however until then, you are more than welcome to try out the app on a 14-day free trial as you might be pleasantly surprised by what it has to offer.