Dane
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合計アクティビティ1529
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Daneによる最近のアクティビティ-
Hi Martin,If it's a current customer it only means that a deal has already been won for that specific contact. I have tested it on my end by adding another deal and change the deal status to lost. ...
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Hi Jessica,It's currently the expected behavior if you have plain text fallback.Would you mind posting your use case to our Feedback on Support topic? We have a template you can copy and use in you...
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Hi Elizabeth,The rationale behind it is if customers are using the article often, we need to make sure that the contents of that article is still relevant or up to date. This normally applies to so...
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Hi Robert,Our Product Team is already aware of this behavior and is actively working on a fix. As of the moment, we don't have an ETA for it.
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Hi Silly one,The best option you have is to use Messaging and Bot builder. This way, you can utilize Answers for multiple brands to create specific flows for your widget.
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Hi Antonio,The only way is to change it manually once the side conversation ticket has been created. Would you mind posting your use case to our Feedback on Support topic? We have a template you ca...
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Hi Jacob,Please try this format https://api.getbase.com/v2/contacts/<id>?includes=name The ?includes query parameter will take a comma-separated list of one or more resources related to the primary...
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Hi Daniel,Unfortunately, it's not possible. The reason for that is when you attach a new media to the article and you save the changes, it will automatically be part of the published article.
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Hi Franck,You can try to use this one: IF (VALUE(First reply time - Business hours (min)) >= 60) AND ([Ticket priority]="Urgent")OR (VALUE(First reply time - Business hours (min)) >= 120) AND ([Tic...
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Hi Aaron,I think you can use the attributes ticket form, ticket email address. However, I'm not aware on how you want it to be shown on your query. Hence I cannot provide a recommendation on how to...