Abhinav Pandey

After upgrading to v4, accessing custom fields on the new request page using JavaScript or jQuery can be challenging since the previous field IDs (like custom_field_122222) are no longer available. Has anyone else encountered this issue or found a solution?

For me when I added the required scripts on document_head page then it was resolved.

So just copy the import scripts from default copenhagen theme and add that to your theme on document head page.