Krista Zaloudek
-
合計アクティビティ242
-
前回のアクティビティ
-
メンバー登録日
-
フォロー0ユーザー
-
フォロワー1ユーザー
-
投票84
-
サブスクリプション105
アクティビティの概要
Krista Zaloudekさんの最近のアクティビティ-
Krista Zaloudekさんが投稿を作成しました:
Add article voting capability to help articles served in the web widget and Knowledge app
Please add the ability for voting on help center articles served within the Zendesk web widget and the Knowledge app of the Agent Workspace. Business impact: We want to get feedback from our custom...
-
Krista Zaloudekさんが投稿を作成しました:
Allow Zendesk pop up modal windows to be movable by agents/admin (adding user and others)
Currently, Zendesk pop up modal window for adding users and other items appear in the center of the screen in a fixed position in the center of the screen. Agents are unable to move these windows t...
-
Krista Zaloudekさんがコメントを作成しました:
Alina Wright Always happy to help. Feel free to reach out via email to connect!
-
Krista Zaloudekさんが投稿を作成しました:
Enhancement Request - Ability to separate and control Guide ticket comment submission
Currently within Guide help articles, there is a comment feature which is wonderful. Within the comment functionality is the additional ability to generate a ticket from the comment. While this is ...
-
Krista Zaloudekさんが投稿を作成しました:
Enhancement Request - Ability to separate initial ticket comment public/private status by group
We'd love the ability to separate out the Admin Center setting to set comments as public or private by default at the group level rather than the instance level. Situation: Some groups have differe...
-
Krista Zaloudekさんが投稿を作成しました:
Defaulting Zendesk Apps to Closed Position within Agent Workspace
We strive to enhance our Agent Workspace with additional functionality from Zendesk built apps. These apps are defaulted to the open position such that for an agent, they need to scroll through sev...
-
Krista Zaloudekさんが投稿を作成しました:
Setting for Admin to Control Notification Settings about Missed Chats
Currently, email notifications for Offline Chat messages are sent to all chat licensed agents. The setting to turn off these notifications is at the individual licensee level (and within their prof...
-
Krista Zaloudekさんが投稿を作成しました:
Adding EndPoint for Breadcrumbs and First Paragraph for Web Widget Visibility
Currently, Guide help articles served within the Zendesk Web Widget only have the visibility of the article title. Within the Zendesk external Help Center, end users who search for articles are abl...
-
Krista Zaloudekさんが投稿を作成しました:
Add Text Color and CSS to Knowledge app
We are grateful for the ability to change the text color within our help articles in Guide as well as apply some basic custom CSS to them. Unfortunately, for our Support Agents who view these same ...
-
Krista Zaloudekさんがコメントを作成しました:
This is a HUGE pain point for us as well! We'd really love to be able to differentiate and share images through email while maintaining security.