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Jordy Zijp

参加日2023年5月31日

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前回のアクティビティ2024年5月23日

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Jordy Zijpさんが投稿を作成しました:

投稿 Feedback - Ticketing system (Support)

Since we enabled the messaging feature, our interface has been modified. Now, the latest updates in the ticket appear at the bottom instead of the top of the page, which is how it used to be.

It would be clearer and more user-friendly if we could configure it to be displayed as it was before. Alternatively, having an option to switch between both display settings would be appreciated.

This was more logical to us (see image below) 

Thanks in advance.

投稿日時:2023年6月01日 · Jordy Zijp

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Jordy Zijpさんがコメントを作成しました:

コメントRelease notes

Hi Rob Stack

Do you know if the Zendesk user interface is going to be changed back to the old format in the near future?

Since we enabled the messaging feature, our interface has been modified. Now, the latest updates in the ticket appear at the bottom instead of the top of the page, which is how it used to be.

It would be clearer and more user-friendly if we could configure it to be displayed as it was before. Alternatively, having an option to switch between both display settings would be appreciated.

Thanks in advance.

コメントを表示 · 投稿日時:2023年5月31日 · Jordy Zijp

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