Chel
Customer Support Manager for YM AMS.
-
合計アクティビティ6
-
前回のアクティビティ
-
メンバー登録日
-
フォロー0ユーザー
-
フォロワー0ユーザー
-
投票0
-
サブスクリプション3
アクティビティの概要
Chelさんの最近のアクティビティ-
Chelさんがコメントを作成しました:
We'd love to see a full HTML/Rich Text Editor for the Signatures! Please add this for your customers. :)
-
Chelさんが投稿を作成しました:
Improve Average Wait Time Calculations + Add periodic messaging
回答済みFeature Request Summary: Currently, the average wait time is calculated from a 24hr block of time. This is often misleading due to peak support times throughout the day. We would love it if the a...
-
Chelさんがコメントを作成しました:
I've just had an escalation call with one of our clients who absolutely hates the "average wait time" feature because it's rarely accurate during peak times and because it doesn't provide any updat...