Elizabeth Edison

I second Alex. Could we get an update on this?

Still an issue +1 for this feature. The only workaround I have is to leave internal notes to tell the techs to update the requester as they work them instead of me updating one by one manually. 2016 is when this was first raised with several comments throughout the years. Could this be pushed up in priority?

Hello,

It would be extremely helpful if we can see who the indented email target is for the emails that get sent to the suspended queue. This would allow us to release and add approved accounts in bulk. Many times when our employee base gets locked of our their accounts and we are unable to assist them right away since our instance does not allow external emails. However, when an account is locked out, employees would email a specific email address to be allowed in. Since there is no way to bypass the suspended queue by what email address an employee sends to, it would be easier to see what email address the employee sent to so we can mass release them. Currently, we have to check one by one and we get over 200 a day. The suspended queue is a separate queue that we have to work constantly which is not ideal. 

Hello,

I saw the post above where this is on the roadmap yet is further along. Could we leave the current view accessible until this feature is available? I use this frequently to verify how many seats are used. The manually process is prone to error since it is just that, manual.