Micah B

Hi Laura Hoang, we also Zendesk for support and help center. We transitioned away from Gather for our community a few months ago but spent many years on it - I'd be happy to chat with you!

Hi Drew, thanks for getting back to me - those groups look great! One clarifying question: are these group pages ones that Zendesk has built separately and are unrelated to Gather functionality and actual community forum here?

Dave Dyson (gmail) I'm not able to view that user groups link in your message above but am interested in learning more! Is that information available somewhere? Thanks!

@... Thank you so much, this is tremendously helpful! Can't wait to implement this. 

Is it possible to add a helpfulness rating to the bottom of community posts threads similar to how you can for help center articles?

Hello, I read this help article about customizing status icons for community posts, including several of the comments, and I wanted to inquire about the status of a few of the things mentioned there.

1. Brenda L. asked four years ago if it is possible to have more than four status icons. Is this possible now? 

2. Also four years ago, Michael K. expressed concern over the customization being dependent on curlybars and code, and requested the simplicity of a simple customizable field. Nicole mentioned that the dev team was aware of this request - any progress in this area?

3. Three months ago, Michael S. posted about creating a feed of posts that have a certain status; for example, all that are "answered." Any recommendations here?

If there's progress with any of these, I would also appreciate any relevant documentation you have. Thank you!

Want to continue this thread - I would also love the answer to both of @...'s questions! Thank you.