Leonardo Santos
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合計アクティビティ106
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前回のアクティビティ
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メンバー登録日
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フォロー0ユーザー
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フォロワー0ユーザー
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投票38
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サブスクリプション51
アクティビティの概要
Leonardo Santosさんの最近のアクティビティ-
Leonardo Santosさんがコメントを作成しました:
Hi Dane! When will it be possible to edit ticket fields with this feature in the future? This is the main issue we are have here, tickets with incorrect brands, group assigned and forms, directly a...
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Leonardo Santosさんがコメントを作成しました:
Critical functionality! Especially for custom status in the "Solved" category, as agents are already used to selecting the last option. The ability to restrict the visibility of custom statuses by ...
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Leonardo Santosさんがコメントを作成しました:
This feature is sorely missed in the flow builder. Personally, I use the flow builder on the WhatsApp channel, and for any data request, I need to include a message at the end of the flow and rely ...
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Leonardo Santosさんが投稿を作成しました:
Feature Request: Mostrar o ID do ticket para usuários anônimos
Feature Request Summary: Mostrar de forma nativa o ID do ticket criado por usuários não logados na central de ajuda assim que o formulário de solicitação for enviado. Description/Use Cases: Usu...
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Leonardo Santosさんがコメントを作成しました:
Mary O'Neill Hi, I would like to receive more information on how to participate in the Beta version, how ticket deletion criteria will be determined, whether data in Explore will be retained, and i...
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Leonardo Santosさんがコメントを作成しました:
Can't wait to this customizable CSAT in messaging channels(WhatsApp, Instagram, Messenger)
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Leonardo Santosさんがコメントを作成しました:
Hi Noly Maron Unson! I think conditional fields logic should work on the ticket forms page and requests tab. I created this feature request. In my use case, I have many custom fields for each produ...
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Leonardo Santosさんが投稿を作成しました:
Feature Request: Opção "Não é" na condição "Recebido em"
Feature Request Summary: Incluir além da opção "É" na condição "Recebido em" de visualizações, a opção "Não é" para excluir algum e-mail Zendesk em específico. Description/Use Cases: Em alguns ...
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Leonardo Santosさんがコメントを作成しました:
The 1,000 MAU limit is definitely low. In my opinion, there should be an intermediate limit for the Pro and Enterprise plans.
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Leonardo Santosさんが投稿を作成しました:
Feature Request: Hide blank conditional ticket fields
Feature Request Summary: Os campos condicionais que não forem preenchidos poderiam nativamente não ser apresentados no formulário quando visualizados diretamente na área logada da Central de Ajud...