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Ken Malecki

参加日2021年10月16日

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前回のアクティビティ2021年10月16日

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さんの最近のアクティビティ Ken Malecki

Ken Maleckiさんがコメントを作成しました:

コメントTicket customization

@Jennifer Rowe Thank you, I think the issue is that during the trial period all this work as it should, but now that CMS has paid for the product it seem the trial version is still hanging on in some area and I have to enable some stuff again.  I was told that the trial account would port over but seems there are some glitches. Life is all one big learning curve. As soon as you think you know something... you get older ;)

コメントを表示 · 投稿日時:2021年6月08日 · Ken Malecki

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Ken Maleckiさんがコメントを作成しました:

コメントTicket customization

The help center still has trial in the path for the URL... why is that?

https://adhocteamhelp.zendesk.com/hc/en-us?suiteTrialOnboard=true

This has been bought and paid for.... can we fix this?

 

コメントを表示 · 投稿日時:2021年6月08日 · Ken Malecki

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Ken Maleckiさんがコメントを作成しました:

コメントTicket customization

I want a person...(not a user of any type) just average Betty working at her desk, to view the form, fill it out, and submit it. Can that be done? With out logging in to anything.

コメントを表示 · 投稿日時:2021年6月08日 · Ken Malecki

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Ken Maleckiさんがコメントを作成しました:

コメントTicket customization

This doesn't work for me. It takes me back to my agent login version of home. I want to see the form from how a person not logged in would see it... Can you guys help with this? I am finding this help quite frustrating and lacking on simple task that should be easy... I know it could be operator error but still help is not help for simple things because it takes the user (me) to all these wonderful features but not some like ... you can't be logged in when trying this.... When i follow directions and it doesn't work tells me something is missing.

コメントを表示 · 投稿日時:2021年6月08日 · Ken Malecki

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