Mandy Saies

Hi,

I am creating a custom form in our help desk but need to include a PDF (terms and conditions) for our end users to read before checking the box to submit the request.

Hoping you can help.

Hi, we've recently started receive spam emails which states via web widget. Is there a way we can block these as we're marking these tickets as spams daily?

At the moment, the ability to summarise tickets is great using Zendesk AI.
Just wondering if this will extend to Zendesk Talk and having the conversation summarised after each call.