Kai B
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合計アクティビティ45
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前回のアクティビティ
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投票15
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サブスクリプション17
アクティビティの概要
Kai Bさんの最近のアクティビティ-
Kai Bさんがコメントを作成しました:
Adding my vote to this - while I appreciate that omnichannel routing is taking precedent, for those of us who are not able to move across straight away and need a way to manage our agents, being ab...
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Kai Bさんがコメントを作成しました:
Hello - I think my issue is slightly different here but I would also like some more control over Follow-up tickets I'm more than happy to have customers be able to raise follow on tickets from a C...
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Kai Bさんがコメントを作成しました:
Coming back to this one as it's currently causing me a real headache. Each of my business units has a set number of licences allocated in the budget, however to manage this we are currently having ...
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Kai Bさんがコメントを作成しました:
+1 to this. We have several ongoing large scale projects to integrate systems into our sandbox. During this time, we are also making BAU changes to our live environment - as we don't put everything...
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Kai Bさんがコメントを作成しました:
Adding my voice to the request for this. Being able to categorise and see all the relevant views for our workflows would be absolutely invaluable for us. At the moment we are having to look for com...
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Kai Bさんがコメントを作成しました:
+1 to this feature and to Sy's comment re: functionality
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Kai Bさんがコメントを作成しました:
+1 to this, it would be a great addition to performance reporting for us to identify potential issues
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Kai Bさんがコメントを作成しました:
+1 to this feature
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Kai Bさんがコメントを作成しました:
+1 to Luis' comment above - I want a single list of transfers from all groups into a particular group in my instance so I can work out where the majority of work is coming from, however, to do so w...
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Kai Bさんがコメントを作成しました:
Hi, I'm trying to create a query that looks at tickets created, solved, reopened and # of public replies (sent by agents) for a team that deals with incoming emails The first 3 are fine and workin...