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Derek Preston

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Derek Prestonさんの最近のアクティビティ
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    Derek Prestonさんがコメントを作成しました:

    1. コミュニティ
    2. Feedback - Voice (Talk)
    3. Zendesk Talk Ring Control

    Thanks Jupete, Correct, the Talk console. Even the ability to disable the incoming ring sound would be great for our agents as the pop-up notification is suffice. This is a feature on Aircall.io: h...

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    Derek Prestonさんが投稿を作成しました:

    Zendesk Talk Queue Visibility for Agents

    回答済み
    1. コミュニティ
    2. Feedback - Voice (Talk)

    Our Agents would like the ability to have visibility into the queue as well as being able to cherry pick calls themselves.

    • Derek Preston
    • 作成日時
    • 2フォロワー
    • 1件のコメント
    • 0 件の投票
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    Derek Prestonさんが投稿を作成しました:

    Zendesk Talk Ring Control

    回答済み
    1. コミュニティ
    2. Feedback - Voice (Talk)

    We're about to roll out Zendesk Talk to our Team but the ring tone is not being well received by our agents. Is there anyway to provide control over the ring tone or volume other than having agents...

    • Derek Preston
    • 作成日時
    • 7フォロワー
    • 7件のコメント
    • 3件の投票