Derek Preston
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Derek Prestonによる最近のアクティビティ-
Zendesk Talk Queue Visibility for Agents
回答済みOur Agents would like the ability to have visibility into the queue as well as being able to cherry pick calls themselves.
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Zendesk Talk Ring Control
回答済みWe're about to roll out Zendesk Talk to our Team but the ring tone is not being well received by our agents. Is there anyway to provide control over the ring tone or volume other than having agents...